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Author's Background


Please know the following career account reflects the Grace of God and the goodness of thousands of associates and clients. This career spanning 45 years shows a record of increasingly more responsible assignments and the assessment of the highest performance ratings.  Once again, this career is made possible by outstanding leaders, top-notch clients and the love and nurturing of my family.

My very talented wife and I are blessed with three adult children, a son and daughter-in-law, three grandchildren and provide a loving home for rescue dogs. I enjoy running, walking and biking with fun opportunities such as running the Boston Marathon and running in all fifty states. I have also enjoyed playing hand percussion with worship teams and rock bands. Our family is thrilled to sponsor three children through Compassion International. We also like to travel and garden.

Professional Positions


Owner & Author, mglenn.odx, LLC,

July 2005 to Present.

An organization development consulting firm specializing in executive coaching, strategic planning, executive onboarding, client advisory boards, leading change, succession planning, organization design and publishing.


Fidelity Investments, October 1990 to June 2005 Retirement

Evolved role into an internal organization development consultant with a proven track record of being a preferred, repeatedly used and often referred service provider to organization-wide business leaders.

  • Director, Training & Quality; Director, Management and Organizational Development; Vice President, Organizational Development


Good Samaritan Hospital, Cincinnati, OH, February 1987 to October 1990

Led a dramatic departmental transformation, installed a management development process, and pioneered leadership development work with physicians.

  • Director, Educational Services (Nursing Education & Management Development)

As a DDI Interaction Management Master Trainer and with twenty-six, inhouse, certified Interaction Management Trainers, we trained more than 450 managers in Interaction Management over three years. This achievement was highlighted in Development Dimensions Interaction (DDI) "Application Bulletin."​


Batesville Casket Company, Batesville, IN, January 1986 to February 1987)

Led a major cultural change initiative, the succession planning process, organizational climate survey, transformation of sales representative hiring process, and management development programs.

  • Manager, Management and Organizational Development (Jan 1986 to Feb 1987)


Kellogg Company, Battle Creek, MI, January 1981 to January 1986

Designed and facilitated management development programs at corporate headquarters and manufacturing plants across the country. Pilot tested a corporate wellness program. Completed a short-term project management assignment in Australia.

  • Management Development Specialist, Project Manager, Organizational Development


Western Michigan University, Kalamazoo, MI, January 1974 to December 1980

Designed and taught undergraduate and graduate classes[MTG1]  in business writing, consumer principles and practices, introduction to business and consumer affairs and served as a curriculum advisor

  • Instructor and Assistant Professor, College of Business

Value Proposition

  • Help leaders understand what is working, what is not working and what to do about it.
  • Offer customized solutions to match the organization’s needs, culture, pace, and budget.
  • Bring a passion for results; get in, get it done and get it shared.
  • Share a positive orientation to build from what is fulfilling, achievable and worthwhile.
  • Begin with assessments to make opportunities and gaps more visible.
  • Provide a different way of looking at situations, problems, decisions, and planning.
  • Frame complex issues and help leaders see the other side.
  • Make sure the client’s mission, vision and culture are served as desired.
  • Begin with assessments to make opportunities and gaps more visible.
  • Provide an alternative way of looking at situations, problems, decisions, and planning.
  • Frame the issues and possibilities to help clients see the other side.
  • Offer a viewpoint about what could be fulfilling, achievable, and worthwhile.
  • Discuss execution in terms of cost, schedule, and performance.

Educational Background



Western Michigan University, Major: General Business



Western Michigan University, Major: General Business Education



Western Michigan University, Major: Ed Leadership/Consumer Ed.


Doctoral Dissertation

Western Michigan University,

"The Content of Consumer Education Teacher Preparation as Reported by Business and Home Economics Professors in Michigan"


Profiler 360 Degree Feedback,

Personnel Decisions Int’l., 2007

Facilitative Leadership, Interaction Associates 1996

Team Building Workshop
Otto Kroeger Associates, 1997

Targeted Selection, Development Dimension International, 1986

Interaction Management, Development Dimensions International, 1981

Myers-Briggs Qualifying Workshop, Otto Kroeger Associates, 1996

Situational Leadership, Keilty, Goldsmith & Company, 1991

Master Trainer, Interaction Management, Development Dimensions International, 1987

Extraordinary Customer Relations, Kaset International, 1991

Problem Solving, Decision-Making and Planning, Alamo Learning Systems, 1982

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